Answer by John Gustafson, Visiting professor at National University of Singapore
have been a professor at NUS for only a few weeks, and I keep asking
myself the same question. How did they do it? I have some theories, and I
should wait until I have been here a year and answer this question
again once I have more perspective. Here’s a start:
Singapore government decides to do something, it never goes halfway.
They figure out what resources it will take, and they spend them. And if
something simply takes time, no matter what the resource cost, then
they (the government) also has a lot of patience. Having consistent
political leadership for 50 years will do that. They decided they wanted
NUS and NTU to be world-class universities, just the same way they
decided, say, that they wanted a subway system that was second to none.
There is so little corruption in the Singapore government that it is
possible to allocate money to something and not have most of it siphoned
off by bureaucrats with bad comb-overs and incredibly generous pension
plans. So when the government decides to spend money on education, it
(gasp) actually goes to education.
Also, I have noticed
some quality controls on the teaching that go beyond what I’ve seen at
other universities. They treat education the way they would treat a
manufacturing process. Use quality control; measure everything; fix
problems as soon as they are discovered; please the customer; show zero
tolerance for lousy teaching; treat course descriptions as a legally
binding contract for what will be learned by those who take the course
and apply themselves.
- When professors create final exams,
their exams are scrutinized and approved by independent reviewers
before they can be given to students.
- When they decide which courses to offer, they have one faculty member decide what needs to be taught, and a different faculty member decide who should teach that course, like a separation-of-powers principle.
bring in external review committees to look at what they teach and how
they teach, and solicit critical input that they take to heart. I know
other universities use external review committees as well, but when NUS
does it, they pick reviewers whose academic credentials have earned them
biographical entries in Wikipedia.
I spoke to one such
reviewer, Ed Lazowska, when he was here recently to review the NUS
Computer Science Department. He told me he could not believe the
resources available at NUS. When they decide they need something, they
simply go and get it. The endless quibbling over budgets and “turf” that
pervades universities in the USA is nowhere to be seen here.
There is also a culture throughout Singapore that being in a STEM (science/technology/engineering/mathematics)
field makes you normal, not a geek. They don’t even make jokes here
about nerds and geeks, and if you did, people wouldn’t understand the
It’s amazing how fast universities can excel when they are
freed from politics, both internal and external. I think that is what
has happened at NUS and NTU.